The operator of personal data collected on the Web Site is Sympatia Financie, o.c.p., a.s. registered in the Commercial Register, to which the company ID number: 35 842 369 and the VAT number: SK2021682025 (hereinafter: Operator) were assigned.

In order to safeguard the personal data provided, the Operator shall act according to internal procedures and recommendations, in accordance with the relevant legislation on personal data, in particular Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals the free doubt of such data, which repeals Directive 95/46 EC.

The controller shall pay particular attention to the protection of the interests of the data subjects and, in particular, shall guarantee that personal data:

are accumulated for specified purposes in accordance with the legislation and are not further processed contrary to those purposes;
are processed in accordance with legislation;
they are factually correct and correspond to the purposes for which they are processed;
shall be stored in a form which permits identification of the persons concerned, for a maximum period necessary to achieve the purpose of their processing.

Personal data shall be processed on the basis of the consent expressed by the users of the Website and in cases where the provisions of applicable legislation authorize the Operator to process personal data.

The Operator processes personal data voluntarily provided by users of the Website only for the purpose of:

Provide answers to user questions submitted via the contact form
Accepting a reservation using the online reservation system
implementation of services provided by the Operator in accordance with Art. 6 par. 1, par. (b) GDPR;
for marketing purposes, including sending business information to an email address if Customer agrees to this by ticking the appropriate box in the booking process or when submitting a question via the contact form. The consent to the processing of personal data for marketing purposes and the sending of business information can always be withdrawn by clicking the appropriate link in the received message or by sending a suitable request to the Operator’s email address,
realization of legitimate interests of the Controller of personal data in special cases in accordance with Art. 6 par. 1, par. f) GDPR, e.g. debt collection or movement monitoring on the territory of the Object by means of a camera system.

The recipients of personal data may be authorities, institutions and bodies legally authorized as well as entities that provide services

The data controller (eg legal services, IT services, marketing services, accounting services) and other entities involved in the performance of the ordered service.

For marketing purposes and for customization of the offer, the Operator may use automated decision-making systems, including profiling.

The user of the website that provided the personal data has the right to access such personal data processed by the User. The user also has the right at any moment to correct such personal data, have the right to request their deletion or restriction, or even to prevent their personal data from being used. At any moment, the user can request that his or her personal data be deleted from the website.

The User of the Website has the right to withdraw his consent at any time, which does not affect the compliance with data processing legislation, which was based on this consent before his withdrawal.

In order to exercise the rights under point 8 above, the User of the Website shall be obliged to contact the Operator at info@sympatia.sk from the email address or telephone number provided by the Website.

Any website user can file a complaint with the Privacy Office.

The operator implements the functions of collecting user data and behavior in the following way: if users voluntarily provide data in forms, by accumulating cookies.

During the first visit to www.sympatia.sk, the user will be informed about the use of cookies. At the same time, remaining on the site agrees to the use of cookies on this website. If the user does not change their browser settings, this means they agree to the use of cookies.

The installation of cookies is essential for the proper provision of services on the Website. Cookies contain the data necessary to manage the operation of a website, especially a page that requires authorization. The user can change their browser settings at any time regarding the operation and storage of cookies.

The following types of cookies are used within the Website: temporary – remain in the browser until it is turned off, or log out of the website on which they were placed, persist – remain in the device’s web browser until the user removes them or a predetermined cookie the time specified in the file properties.

In terms of functionality of each cookie, we can divide them into:

Conversion files to analyze the effectiveness of different distribution channels
Tracking files, which, in conjunction with conversion files, help analyze the effectiveness of different distribution channels,
Marketing files that are used to personalize your ad content and guide them appropriately
Marketing files that are used to personalize your ad content and guide them appropriately
analytics tools that help improve the comfort of using the site by understanding how users use it
necessary files, or essential for the operation of the site. The cookies we use allow us to develop our site.

The Website may contain links to other websites that operate independently of the Website and are not supervised by the Website. This site may have its own privacy policies and the terms we recommend to become familiar with.

The Operator reserves the right to introduce changes to the privacy policy of the website as a result of the development of Internet technologies, possible changes to the legislation on the protection of personal data and the development of the Website. The Operator shall inform the User of any changes in a visible and understandable manner.

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